HELP - MEMBERSHIP & VOUCHERS

 

WHAT IS CASMIR MEMBERSHIP?

Club Casmir is an exclusive members-only experience where you can access our special discounts, collect points, get early access to new products.

Join Club Casmir.

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HOW DO I USE MY VOUCHER CODE/GIFT CARD?

• Pick a product that's applicable for a voucher discount from our online store. 

• Continue to your shopping bag. Click ‘Enter promo code’ under your order summary.

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WHAT SHOULD I DO IF MY VOUCHER CODE ISN'T WORKING?

• Expired - Every voucher has a validity period, if it has expired it will not work.

• Invalid - 1. Make sure you enter Casmir-relevant voucher code.

                          2. Some products might not be eligible for discounts; it might be already on a discount or newly launched.

                          3. In case the voucher is correct and but still getting invalid message, check spacing, characters, case-sensitivity, pay attention to numbers 0/1 and                                  the letters O/I.

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OTHER HELP?

Drop a message on our Contact Us page.

Or

Email us: support@casmirstore.com

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